Terms of sale
DRAFT – for review by your solicitor before publishing
1. About us
These terms apply to goods sold by Finishing Solutions Ltd, a company registered in England and Wales (company number 05251495), whose registered office is at 32 College Road, Reading, RG6 1QB (“we”, “us”). VAT number: [PLACEHOLDER: VAT number].
2. These terms
These terms apply to every order placed with us, online, by email, by phone or on a trade account, and override any terms you supply. They are written for business customers. If you buy as a consumer, your statutory rights are not affected.
3. Orders
Your order is an offer to buy. A contract is formed when we confirm your order in writing or dispatch the goods, whichever happens first. We may decline an order, for example if an item is unavailable or a price has been shown in error.
4. Prices and VAT
Prices are in pounds sterling and exclude VAT unless stated. VAT is added at the applicable rate. Delivery costs, where they apply, are confirmed before you pay.
5. Payment
You can pay by card when you order. Customers with an approved trade account can pay on invoice within the terms agreed for that account. We may charge interest and compensation on late payments under the Late Payment of Commercial Debts (Interest) Act 1998.
6. Delivery
We aim to dispatch within 1–2 working days. Delivery dates are estimates. Risk in the goods passes to you on delivery. Ownership passes to you when we have received payment in full.
7. Checking your goods
Please check goods on arrival and tell us about any damage, shortage or incorrect item within 5 working days of delivery. [Suggested period – confirm]
8. Returns
Goods may only be returned with our prior agreement.
9. Warranty
Machines are covered against defects in materials and workmanship for [PLACEHOLDER: warranty period] from delivery. The warranty does not cover wear parts or consumables (such as brushes, pads, fluids and cables), misuse, or failure to follow our instructions.
10. Safe use
You are responsible for using the goods in line with our instructions and the relevant safety data sheets, and for providing suitable training and protective equipment.
11. Our liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Otherwise, our total liability for any order is limited to the price paid for that order, and we are not liable for loss of profit, loss of business or any indirect or consequential loss.
12. Events outside our control
We are not responsible for delays or failures caused by events outside our reasonable control.
13. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
14. Contact
Finishing Solutions Ltd, 32 College Road, Reading, RG6 1QB. Phone +44 (0)1252 819442. Email enquiries@secoeng.co.uk.